About the Brothers that just do Gutters
Huntington
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day.
Reliable Gutter Contractor Services in the Huntington, NY Area
Amos Yi brings over a decade of management consulting experience from a variety of industries to The Brothers Gutters franchise. Through his corporate experience, he gained the knowledge and understanding of what it takes to build a customer-focused business from the ground up. Inspired by his parents, he knew he wanted to build his own company that provided a service that his community needed and provided a great workplace for his employees. Gutters were an obvious choice and joining The Brothers was just as easy a decision as they both shared a common vision of company culture, goals, and gutter contractor services.
Amos’ growth mindset and tenacious drive lend him an advantage when it comes to team-building and establishing The Brothers that just do Gutters in Huntington, NY. One of his favorite gutter products available are the colored gutters because they allow home and business owners to customize the look and feel of their gutter systems. Amos currently lives in Plainview, where he grew up, with his wife, son, and two pups.
The Brothers, a company that values its reputation, carefully evaluated the methods and processes involved in every gutter project they worked on. They recognized that each project is unique and should be treated as such. To reinvent their gutter contractor services, they shifted their focus from just completing the job to creating a positive experience for the customer, particularly in terms of customer service and reliability. They also invested in their own employees to ensure they were personable and responsible.
Their efforts started to pay off, as they began to receive feedback from their customers through surveys. They were committed to posting all reviews, including negative ones, to keep themselves honest and motivated to do their best. Additionally, they chose their product and supply partners carefully to ensure they were providing the best products to their customers. If a product didn’t meet expectations, they promptly replaced it with a better one.
As a result of their dedication, The Brothers started to gain more than just customers – they gained friends and neighbors. They prioritized solving any problems their customers experienced, such as gutter repairs, installation, and maintenance and showed their heart and passion in their work. Their focus on providing a positive experience and investing in their employees and products ultimately led to their success.
How It All Began
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters.
In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed.
In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009.
The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
See what our Customers are saying
Our Process
Email, text, call, or message us to begin the process.
Our call center will work with you to find the best time to visit.
A custom solution for your gutter needs is created for your home.
Our call center will work with you to find the best time to install.
Our trained, licensed, and insured field team complete your job.
Why Reinventing The Gutter Contractor Service Is At The Core Of Our Business
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.
